Alexa Gualtieri - Floor and Events Manager Casa Tua Cucina - Miami, Florida
We’ve been really happy with the (POSitouch) system. It is fast, easy, simple. The training was amazing. One of my favorite things is the customer service because as soon as we call, they fix the problem within a few minutes. Especially in a dimension of a restaurant this big it is really helpful to us…. Pinnacle customer service is fast, efficient - anything we need, they solve it right away.
Chuck Eicher, Manager of EPOS Systems American Dairy Queen Corporation
Since 2006, Pinnacle has been providing front line support for our POSitouch system - as the EPOS Program Manager, I could not be more pleased with the results. Pinnacle clearly understands the needs of DQ operators and has always provided consistent execution along the way. They have implemented systems and routines that help us to proactively manage issues and provide assurance that our franchisees are well taken care of. They are available 24x7x365 so they are there when it's convenient for the restaurant, not the other way around. No matter what time of day our locations are calling in, the level of support is consistently high.
Maricarmen Josephs – Owner Carmen’s Lunch Bar - Pensacola, Florida
When we opened, we decided to go with Dinerware point of sale system. Since then we’ve been really happy with our decision to both choose to work with Pinnacle Hospitality and to use the Dinerware system. The system is very user friendly – very easy to use, therefore training new employees is a cinch. Dinerware also provides me with all of the detailed and accurate sales reports that I need to better run my business and make it more profitable.