Alexa Gualtieri

Alexa Gualtieri - Floor and Events Manager Casa Tua Cucina - Miami, Florida

We’ve been really happy with the (POSitouch) system. It is fast, easy, simple. The training was amazing. One of my favorite things is the customer service because as soon as we call, they fix the problem within a few minutes. Especially in a dimension of a restaurant this big it is really helpful to us…. Pinnacle customer service is fast, efficient - anything we need, they solve it right away.

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Maricarmen

Maricarmen Josephs – Owner Carmen’s Lunch Bar - Pensacola, Florida

When we opened, we decided to go with Dinerware point of sale system. Since then we’ve been really happy with our decision to both choose to work with Pinnacle Hospitality and to use the Dinerware system. The system is very user friendly – very easy to use, therefore training new employees is a cinch. Dinerware also provides me with all of the detailed and accurate sales reports that I need to better run my business and make it more profitable.

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Felicia

Felicia Pawlik – Marketing Representative Valley Dairy Restaurants - 11 Locations in Pennsylvania

We chose a POSitouch system for all eleven of our units because of the simplicity of the key features including labor scheduling, time and attendance and a quick menu. Pinnacle exceeded our expectations, when one of our units experienced a hard drive failure and we were able to call their emergency call service as soon as possible and they got us up and running in no time. I would recommend Pinnacle to other restaurants because of the ease of use, friendly service and support staff.

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Chuck Eicher, Manager of EPOS Systems American Dairy Queen Corporation

Since 2006, Pinnacle has been providing front line support for our POSitouch system - as the EPOS Program Manager, I could not be more pleased with the results. Pinnacle clearly understands the needs of DQ operators and has always provided consistent execution along the way. They have implemented systems and routines that help us to proactively manage issues and provide assurance that our franchisees are well taken care of. They are available 24x7x365 so they are there when it's convenient for the restaurant, not the other way around. No matter what time of day our locations are calling in, the level of support is consistently high.